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Laboratory Operations |
NGL has state-of-the-art facilities for the appraisal of
fine jewelry where you may watch the process by
appointment, if requested.
The Appraisal Process
Since NGL specializes in appraisals for insurance and
estates, we predominately see finished jewelry, where
the stones are set into mountings. This creates a need
for careful attention, since mountings can inhibit any
aspect of the examination process. While NGL maintains
an exceptional record for accuracy, no one can be as
specific when examining a mounted stone versus one that
is loose.
Mounted vs loose examination
If you wish to know an exact stone weight, specific
grading or proportion analysis, you must have your
jeweler remove the stone before submission for an
appraisal. Bear in mind, removing and re-setting a stone
requires a jeweler's expertise, will cost money and may
structurally weaken a mounting - reserve this for
significant stones or when the situation requires it.
Usually, we have little problem grading within the
mounting, but will advise you if concerned.
Bring previous documents
If a stone (or the entire item) has been examined
previously, any paperwork or representations are
submitted at the time of appraisal. We will then be able
to discuss any discrepancies we find, and verify the
stone/item being the same. Since most diamonds sold
today as center stones are already certified, it is
important to verify the diamond to the certificate. The
diamond's exact weight is therefore known and if it
matches the original paperwork the provided weight would
be more accurate than an estimate in the mounting. If we
disagree, NGL will not rely on another's representation
for color or clarity, but give our opinion. We will
reference an original document on our appraisal in two
cases - diamond reports from The Gem Trade Lab of the
GIA and the American Gemological Society (AGS). These
are the most respected in the industry and have set the
standard for which we at NGL try to adhere.
Misrepresented diamonds
With the prevalence of loose diamond certification
today, there has been a significant rise in false
documentation from "labs" with impressive certificates
bearing inaccurate information. When caught soon enough
the situation is easy to remedy, but if left
uncontested, the terms of acceptance may become an
issue. Occasionally, a diamond doesn't match its
certification. This may be due to human error rather
than misrepresentation, but in either case, needs to be
addressed. Other times, the certification may match the
diamond described, but the diamond is graded higher than
is actually the case. Again, at NGL we try our best to
grade to GIA standards and will not "rubber stamp"
inaccurate certificates.
Making an appointment
We schedule while-you-wait appointments between the
hours of 10am and 3pm, Monday through Friday, Pacific
time. Fees are due upon completion and may be by cash,
personal check, or Visa/Mastercard.
Allow from one-half hour per item. Your jewelry will be
examined in-lab, returned to you during your appointment
time and you will receive the finished appraisal before
you leave, unless additional research is required. While
you are not required to stay during your appointment
time (most of our clients shop at Bellevue Square or go
to Tully’s across the street) you have the option of
waiting in our lobby or watching the gemologist perform
the appraisal process.
Since we take a limited number of appointments each day, advance
reservations are required. Most of our appointments are
scheduled within the upcoming week, but you may also
make one far in advance or check that day, in case of
cancellations. A phone call will tell you what we have
available. Another option is to schedule an early
morning drop-off and afternoon pick-up. This allows both
you and the appraiser some flexibility while getting the
appraisal done in the same day. Fees for an appointment
follow our
rate card. Call our office at 425-455-0985 to
schedule an appointment. We generally accept up to three
(3) items on a while-you-wait basis, with a discount for
the second and third item.
Multiple piece appraisals
We also make appointments to preview larger jobs for
both insurance and estates. We will quote you a time
frame and appraisal fees as well as advise you on which
items require an appraisal for the intended purpose. No
additional fee is involved if articles are left for
appraisal. Fees for consultation may apply if
gemological tests and examinations are involved and no
items are left for appraisal.
Dropping-off jewelry
You do not need an appointment when dropping off jewelry
for appraisal. Articles may be left between the hours of
8:30am and 4:00 pm Monday through Friday. You will be
quoted a fee and turnaround time for pick-up, or called
upon completion - generally three to five business days.
Contact Northwest Gemological Laboratory for
current service rates. |
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